Returns & Exchanges
At Tina Turner, we want you to be simply the best version of yourself, which is why we offer a 30-day window for returns and exchanges on all eligible items. If your purchase doesn't make your heart sing, we are committed to making it right with a seamless refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
Ship It Back
Print the prepaid shipping label provided through our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing